Fireside Chat

From first order to £4M: Lucy & Lola's journey to Shopify Plus

Lucy Bowes started with an iPad, £1k in financed equipment, and zero business experience. Today, Lucy & Lola, her personalised pet gifts brand, has turned over £4 million. Hear the full story — including how she knew it was time to upgrade to Shopify Plus, and what changed when she did.

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Fireside Chat + Q&A

About the event

Lucy Bowes turned a lockdown hobby into a £4 million business. In this fireside chat, she sits down with Shopify's Hannah to share the real story behind Lucy & Lola — how she knew it was the right time to upgrade to Shopify Plus, what it unlocked for her business, and the features that made the biggest difference as she scaled.

Whether you're thinking about upgrading or just want to understand what Plus can actually do for a fast-growing brand, this is your chance to hear it straight from a founder who's been through it.

Real growth, real lessons

Hear how Lucy went from a first order to £4 million in turnover — the wins, the mistakes, and the lessons that matter if you're building and scaling a business.

Know when you're ready for Plus

Hear the honest story of when Lucy knew she'd outgrown her plan, what the upgrade process actually looked like, and the concrete results she's seen since moving to Shopify Plus.

Scale without losing what makes you, you

Personalised products, handmade fulfillment, a brand built on authenticity — discover how Shopify Plus gives growing brands the infrastructure to scale without sacrificing quality or customer experience.

Meet the speakers

Hannah Johnson headshot

Shopify

Hannah Johnson

Senior Customer Success Manager
Lucy Bowes headshot

Lucy & Lola

Lucy Bowes

Founder

Ready to see what's possible with Shopify Plus?

Whether you're thinking about upgrading to Plus or just want to learn from a founder who's scaled from scratch — join us live for real insights, honest advice, and your questions answered.

New to Shopify? Start with a 3-day free trial