Fireside Chat
From first order to £4M: Lucy & Lola's journey to Shopify Plus
Lucy Bowes started with an iPad, £1k in financed equipment, and zero business experience. Today, Lucy & Lola, her personalised pet gifts brand, has turned over £4 million. Hear the full story — including how she knew it was time to upgrade to Shopify Plus, and what changed when she did.
New to Shopify? Start with a 3-day free trial
Fireside Chat + Q&A
About the event
Lucy Bowes turned a lockdown hobby into a £4 million business. In this fireside chat, she sits down with Shopify's Hannah to share the real story behind Lucy & Lola — how she knew it was the right time to upgrade to Shopify Plus, what it unlocked for her business, and the features that made the biggest difference as she scaled.
Whether you're thinking about upgrading or just want to understand what Plus can actually do for a fast-growing brand, this is your chance to hear it straight from a founder who's been through it.
Whether you're thinking about upgrading or just want to understand what Plus can actually do for a fast-growing brand, this is your chance to hear it straight from a founder who's been through it.
Real growth, real lessons
Hear how Lucy went from a first order to £4 million in turnover — the wins, the mistakes, and the lessons that matter if you're building and scaling a business.
Know when you're ready for Plus
Hear the honest story of when Lucy knew she'd outgrown her plan, what the upgrade process actually looked like, and the concrete results she's seen since moving to Shopify Plus.
Scale without losing what makes you, you
Personalised products, handmade fulfillment, a brand built on authenticity — discover how Shopify Plus gives growing brands the infrastructure to scale without sacrificing quality or customer experience.
Meet the speakers

Shopify
Hannah Johnson
Senior Customer Success Manager

Lucy & Lola
Lucy Bowes
Founder
Ready to see what's possible with Shopify Plus?
Whether you're thinking about upgrading to Plus or just want to learn from a founder who's scaled from scratch — join us live for real insights, honest advice, and your questions answered.
New to Shopify? Start with a 3-day free trial